At The Rare Parrot, we aim to provide a smooth and customer-friendly shopping experience. Please read our refund and cancellation terms carefully.
Returns & Exchanges
You may request a return or exchange within 15 days from the date your order is delivered.
If you receive a defective or incorrect product, we will arrange a reverse pickup at no additional cost. All shipping charges for such cases will be covered by us.
If your pin code is non-serviceable by our courier partners, you may be required to self-ship the product. In cases of defective or wrong products, your self-shipping charges will be fully refunded (100%).
To initiate a return, please click the WhatsApp icon on our homepage and contact our support team.
Refunds
- Once your return is approved, the refund will be processed and credited to your original payment method within 7 days.
- Customized or personalized products are non-returnable and non-refundable.